Last updated: August 2025
ChemShopy is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal and business information while you use our B2B chemical marketplace and associated services.
1. What Information We Collect
- Business name, contact person, address, email, phone number.
- Product listings, quotation requests, order history, invoice and payment data.
- Browser/device information, IP address, and usage logs for analytics.
2. How We Use Your Information
- To facilitate transactions between buyers and sellers.
- To process quotations, orders, service requests, and notifications.
- To improve platform features, security, and customer support.
- For marketing communications (only with consent).
3. Data Sharing and Disclosure
We do not sell your data. Your information may be shared with:
- Authorized ChemShopy partners (CRO, CMO, lab service providers).
- Third-party logistics or payment gateways strictly to fulfill your requests.
- Law enforcement if required by law or to protect against fraud or abuse.
4. Cookies and Tracking
We use cookies and similar technologies for session management, analytics, and to personalize your experience. You may manage cookie preferences in your browser settings.
5. Data Security
We follow industry best practices, including SSL encryption and secure server infrastructure, to protect your information from unauthorized access or misuse.
6. Your Rights
- Access, update, or delete your information from your account dashboard.
- Request data export or correction by emailing us at support@chemshopy.com.
- Opt out of marketing emails via the unsubscribe link or by contacting us.
7. Data Retention
We retain your data as long as your account is active or as required by business/legal obligations.
8. International Users
Our platform is based in India but may be accessed globally. By using ChemShopy, you consent to the transfer and processing of data in accordance with Indian and international data protection laws.
9. Contact Us
If you have questions or concerns about your data or this policy, please contact us at support@chemshopy.com.
